Confirmation and Cancellation

To confirm your reservation, an advance payment equal to the first night's stay will be processed on the credit card you provide.

StellaRuby will process final payment on the same credit card used to make your reservation 14 days prior to your arrival.  If you reserve two or more of the cottages, we will process your final bill 30 days prior to your arrival.

If you are making a reservation 14 days or less before your arrival, full payment will be processed, including tax.


Cancelling a Reservation

If you have to cancel a reservation more than 14 days prior to arrival, StellaRuby will refund your entire payment minus a $50 fee.

If you cancel within 14 days of your arrival date, there is no immediate refund. If someone else reserves the unit you originally booked for the same time period, we will refund your money minus the $50 fee.

If you have to cancel a reservation when you have reserved two or more cottages, we will refund your enitre payment minus a $50 fee per cottage, if it is 30 days prior to your reservation.  

If you cancel within 30 days of your arrival date, there is no immediate refund. If someone else reserves the units you originally booked for the same time period, we will refund your money minus the $50 fee per unit.

StellaRuby Is A Smoke-free Environment

All units are NON-SMOKING and smoking is not allowed anywhere on the properties/grounds.